tk1972 Privacy Policy
Your personal information is our top priority. This policy explains how tk1972 collects, uses, and keeps your information secure.
1. Introduction
This Privacy Policy ("Policy") applies to the tk1972 platform and its associated services ("Services"). tk1972 ("we", "us") is committed to providing a safe and trustworthy online gaming experience for players in Bangladesh. This Policy describes how we collect, use, disclose, and protect your personal information.
By using the tk1972 website or services, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you are requested to stop using our services.
We may update this Policy from time to time. Any changes will be published on this page and the "Last Updated" date will change. We therefore advise you to review this page regularly.
2. What Information We Collect
tk1972 collects various types of information to provide you with the best possible service. This information falls into two main categories: information you provide directly, and information collected automatically.
Information Provided Directly
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for verification)
- bKash, Nagad, or Rocket account details (for transactions)
- Bank account details (where applicable)
- Contact information provided during support
Automatically Collected Information
- IP address and device information
- Browser type and version
- Session logs and login duration
- Gaming activity and history
- Transaction records and timestamps
- Information from cookies and tracking technologies
- Referral source and navigation patterns
3. How Your Information Is Used
tk1972 uses your personal information only for lawful purposes. The reasons we use your information are set out in detail below:
Account Management
Your information is used to create, verify, and maintain your account. This includes age verification and identity confirmation.
Financial Transactions
Payment information is used to process deposits and withdrawals, prevent fraud, and ensure financial security.
Service Improvement
Your information is used to personalise your experience and to analyse and improve the performance of the platform.
Customer Support
Your information is used to resolve issues and handle complaints through 24/7 live chat and email support.
Responsible Gaming
Gaming history is monitored to identify excessive gaming behaviour and to ensure player wellbeing.
Legal Compliance
Information is retained and used as necessary to comply with applicable laws, regulations, and regulatory requirements.
4. Cookies and Tracking Technologies
The tk1972 website uses cookies and similar tracking technologies to operate effectively. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for core website functions such as login sessions, security verification, and shopping cart management. Disabling them will prevent the website from working properly.
Functional Cookies
These cookies are used to remember your preferences, language settings, and personalisation options. They make your experience more convenient.
Analytics Cookies
These cookies collect information to help us understand website traffic and user behaviour. This helps us improve our services.
Cookie Controls
You can accept or reject cookies through your browser settings. However, rejecting essential cookies may cause some services to not work properly.
5. Information Sharing with Third Parties
tk1972 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, in certain circumstances we may share your information with the following parties:
- Payment Processors: Information required to process bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment organisations.
- Identity Verification Agencies: Information may be shared with authorised verification services to confirm your identity and age.
- Technology Partners: A limited amount of information is shared with technology service providers required to operate the platform.
- Legal Authorities: Information may be provided to the relevant authorities when required by court order, legal obligation, or investigation.
- Business Successors: Information may be transferred in the event of a company merger or acquisition, though this Policy will continue to apply.
All third-party organisations are required to comply with our data protection standards and may only use your information for specified purposes.
6. Data Security Measures
tk1972 has adopted industry-standard technical and organisational measures to keep your personal and financial information secure. Our security infrastructure includes:
SSL Encryption
All data transmissions are protected by SSL/TLS encryption technology, which safeguards your information from unauthorised access.
Two-Factor Authentication
Two-factor authentication (2FA) is used to prevent unauthorised access to accounts.
Regular Audits
Regular security audits and vulnerability assessments are conducted to ensure system security.
Secure Storage
Your information is stored on encrypted servers where access is strictly controlled and logged.
While we maintain the highest standard of security measures, it is not possible to guarantee that any data transmission or storage method on the internet is 100% secure. We encourage you to use a strong password and not share your login details with anyone.
7. Data Retention Period
tk1972 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
- Account Information: For as long as your account is active and for the applicable legal retention period after it is closed.
- Transaction Records: Retained for the period required under financial regulations.
- Communication History: Conversations with the support team are retained for a limited period for the purpose of ensuring service quality.
- Gaming Logs: Kept for as long as necessary for responsible gaming monitoring and fraud prevention.
Once the retention period has expired or the information is no longer needed, we securely delete or anonymise it.
8. Your Rights
As a user of tk1972, you retain the following rights regarding your personal information:
Right of Access
You have the right to request a copy of the personal information we hold about you.
Right to Rectification
You have the right to request correction of any information that is inaccurate or incomplete.
Right to Erasure
In certain circumstances you have the right to request deletion of your personal information, though this may not apply where there is a legal obligation to retain it.
Right to Restrict Processing
In certain circumstances you may request that processing of your information be restricted.
Right to Object
You have the right to object to the processing of your information for marketing purposes or in certain other circumstances.
Right to Data Portability
You have the right to request your information in a structured, machine-readable format.
To exercise these rights or to make any request regarding your information, contact our support team 24/7 via live chat or email.
9. Protection of Minors
tk1972 strictly does not provide services to individuals under the age of 21. We do not intentionally collect any personal information from minors.
Through an age verification process at the time of registration, we ensure that all users are aged 21 or older. If we become aware that any person registered by providing false information about their age, that account will be immediately cancelled and all collected information will be deleted.
10. International Transfer of Information
Your personal information may sometimes be stored or processed on servers located outside your country. In such cases we ensure that:
- Transferred information is covered by appropriate protection measures.
- Third-party data processors comply with our privacy standards.
- International transfers are carried out only where necessary and on a lawful legal basis.
- Data encryption is ensured throughout the entire transfer process.
11. Policy Changes and Updates
tk1972 reserves the right to review and update this Privacy Policy from time to time. Changes may occur in the following circumstances:
- When legal or regulatory requirements change.
- When there are changes to our services or business operations.
- To keep pace with technological developments.
- Based on user feedback or relevant circumstances.
For significant changes, we will send a notification to your registered email address. For minor changes to the Policy, the "Last Updated" date on this page will change.
Continuing to use our services after a revised Policy has been published will be considered as your agreement to the updated Policy.
12. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our dedicated support team. We are always committed to ensuring the protection of your information.
Our support team is available 24/7 to assist in Bengali. We will try to resolve any information-related request from you as quickly as possible.
Available 24/7 — speak directly with our team in Bengali
[email protected]
Related Policies
Review the pages below to learn more about tk1972's services and to fully understand your rights: